Privacy Policy

We collect only what we need to answer your inquiry and understand how the site is used. We don't sell your data or run ads. Analytics and masked session replays are hosted in the EU. If you want anything corrected or deleted, email [email protected].

Contact form. When you send us a brief, we receive what you type: your name, company, email, phone, a description of your project, and the budget, project type, and timeline you select. Submissions are processed by Netlify Forms (our hosting provider) and delivered to our team.

Analytics. We use PostHog, hosted in the EU, to understand page views and selected interactions. We also record browsing sessions with form inputs masked. We do not identify visitors using contact details, and contact details are not sent to PostHog.

Direct channels. If you email us or book a call through Calendly, those services process the information you share there under their own privacy policies.

• To respond to your inquiry and prepare for a first conversation.
• To keep a record of the conversation if we end up working together.
• To understand which parts of the site are useful and improve them.

We do not sell or rent your information, and we don't use it for third-party advertising.

• Netlify — hosts this website and receives contact-form submissions.
• PostHog (EU) — website analytics and session replays with form inputs masked.
• Calendly — scheduling, only if you choose to book a call.

We keep inquiry data for as long as it's needed to handle your request or maintain our business relationship. You can ask us at any time to access, correct, or delete the information we hold about you — email [email protected] and we'll take care of it.

This policy covers the KNERAFLOW website. Our NERA-powered products — such as NSource, NScout, and NMinutes — handle data under the agreement that accompanies each deployment. Many of them are built to run on your own hardware so your data never leaves your network; see the Security page for details.

If this policy changes, we'll update this page and the date at the top. Questions? Email [email protected].